Privacy Policy

At Velmora, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

Information We Collect

We may collect personal information such as your name, email address, shipping address, phone number, and payment details when you place an order or sign up.

How We Use Your Information

We use your data to:

• Process and fulfill orders
• Communicate with you بشأن orders and updates
• Improve our services and website
• Send marketing emails (only with your consent)

Legal Basis for Processing

We process your data based on:

• Contractual necessity (orders)
• Legal obligations
• Consent (marketing emails)

Your Rights (EU Customers)

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion ("right to be forgotten")
• Withdraw consent at any time

Data Retention

We retain your data only as long as necessary for business and legal purposes.

Contact Us

For privacy-related requests, contact us at:
Email: support@velmora.com